Refund Policy

Last updated: 2025-12-20

Atomic Influence Marketing (“A.I.M,” “we,” “us,” or “our”) strives to provide high-quality marketing services. This Refund Policy explains when refunds may or may not be issued.

By purchasing our services, you agree to this Refund Policy.

1. General Policy

Due to the nature of marketing, consulting, and creative services, all sales are final unless otherwise stated in writing.

Refunds are not guaranteed and are evaluated on a case-by-case basis.

2. Non-Refundable Services

The following are non-refundable once work has commenced:

• Strategy development and consultations

• Branding, design, and creative work

• Website builds or edits

• Advertising setup, management, or spend

• Digital products, templates, or deliverables

• Setup fees, onboarding fees, and deposits

• Monthly retainers once the billing period has begun

3. Eligible Refunds

A refund may be considered only if:

• A written request is submitted within 7 days of purchase

• No work has begun on the service

• No deliverables, strategy, or access has been provided

If approved, refunds will be processed to the original payment method.

4. Partial Refunds

Partial refunds may be issued at our discretion if:

• Services are canceled before completion

• Work has begun but not been fully delivered

Any completed work, time spent, or expenses incurred will be deducted from the refund amount.

5. Retainers & Subscriptions

Monthly retainers and subscription services:

• Are billed in advance

• Are non-refundable once the billing cycle begins

• May be canceled for future billing periods with written notice as outlined in your service agreement

No refunds are issued for unused time or services within an active billing period.

6. Chargebacks & Payment Disputes

Initiating a chargeback without first contacting A.I.M may result in:

• Immediate suspension of services

• Permanent termination of accounts

• Forfeiture of deliverables or access

We encourage clients to contact us directly to resolve billing concerns.

7. Third-Party Costs

Refunds do not apply to:

• Advertising spend paid directly to third-party platforms (e.g., Google, Meta)

• Domain purchases

• Hosting fees

• Software or platform fees

These costs are controlled by third parties and are non-refundable.

8. How to Request a Refund

To request a refund, contact us at:

aron@aiminfluence.com

Include your name, service purchased, date of purchase, and reason for the request.

We will respond within 5 business days.

9. Policy Updates

We reserve the right to modify this Refund Policy at any time. Updates will be posted on this page with a revised date.